Talk to a Salt Lake plumber
If it is happening now, phone; it beats the form. For a planned job, like a new water heater or a softener install, the form suits better, and you can type in the details while they are in front of you.
Phone
Serving Salt Lake City, Millcreek, Holladay, South Salt Lake and West Valley City. Calls may be recorded (details in the advertising disclosure).
Water running? Find the main first
Turn the main valve off before calling. In most Salt Lake houses with a basement it sits on the foundation wall where the water line enters, usually the wall toward the street. In a slab house look near the water heater or in the garage. Then call; the emergency page covers the rest of the first ten minutes.
Details that save time
You do not need these, but they make the call shorter.
- Street address or ZIP, which decides who covers you and which city issues permits
- What you are seeing, where, and how long it has been going on
- For a water heater: gas or electric, the size, and a photo of the label
- Basement, crawl space or slab
- Whether there is a water softener, and whether it still works
Who you end up talking to
A local plumbing company gets the call or form, not a call centre that sells your details on. Lots of questions get settled on the phone, including the ones where the answer is that it can wait. When a visit is needed, they agree a time with you and mention any trip fee before anyone gets in the truck.
Firm prices need someone at the house
Most of the time, a firm price is not something a phone call can give you. Access and condition drive most plumbing costs, and you cannot see either down a phone line. The cost guide lists the ranges local companies tend to quote, so you can judge what you are told.
Utah’s one-party rule, and why we announce anyway
A brief announcement before the call connects tells you it may be recorded. Utah allows recording with one party's consent, but we play the announcement on every call so you know before you say anything. We keep recordings so nobody misremembers what a job involved. If you would rather not be recorded, use the form.
Answered Mon–Sat, 8am–6pm · ask about after-hours cover when you call
Common questions
Do I pay anything to call SLC Plumber Pros?
No. You pay only the plumbing company, and only for work you agree to.
Should I take a photo of the water heater label?
Yes. Mention it on the call or in the form and the plumbing company will tell you where to send it. A photo of a heater label or a leak saves time.
Planned job? Send it here
Describe the problem and a local plumbing company will call you to talk it through and arrange a visit as soon as their schedule allows. Answered Mon–Sat, 8am–6pm · ask about after-hours cover when you call You can also call (385) 406-3317. If water is running right now, call rather than typing.